Refund policy
Information on Returns and Refunds
Dear Customer,
Thank you for choosing our products. Your satisfaction is our priority and we are committed to providing you with a positive and hassle-free shopping experience. If you need to return or request a refund, please review the following information regarding our returns and refunds policy.
Product Returns
1.1 Conditions of Returnable Products:
We accept the return of products only if they meet the following conditions:
The product must be returned within 30 days of the original delivery date.
The product must be in the same condition in which it was received, with no obvious signs of use or damage.
The product must be accompanied by the original receipt/invoice or proof of purchase.
1.2 Return Procedure:
To request a return, please follow these steps:
Please email us at saintmarybrand04@gmail.com.
Explain the reason for the return and provide the details of your order. You will be provided with instructions on how to proceed with returning the product.
1.3 Shipping costs for returns: You will be responsible for shipping costs for returning the product, unless the return is due to an error on our part in sending the product or a manufacturing defect. In this case, we will cover the shipping costs.
Refunds
2.1 Refund Processing: Once we have received the returned product and verified compliance with the return conditions, we will proceed with processing the refund. The refund will be made using the same original payment method used for the purchase, unless you agree to a different method.
2.2 Refund Processing Times: The time it takes to process your refund may vary depending on the payment method used and your financial institution. Refunds are typically processed within 7 days of receiving the returned product.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at [insert contact number] or by email at [insert email address]. We will do our best to resolve the problem as quickly as possible.
Changes to Policy
We reserve the right to make changes to this returns and refunds policy without notice. Any changes will be posted in this document or on our website. We thank you for your trust and for choosing our products.
We are always here to assist you, so please feel free to contact us with any questions or requests. Best regards, Saint Mary
Dear Customer,
Thank you for choosing our products. Your satisfaction is our priority and we are committed to providing you with a positive and hassle-free shopping experience. If you need to return or request a refund, please review the following information regarding our returns and refunds policy.
Product Returns
1.1 Conditions of Returnable Products:
We accept the return of products only if they meet the following conditions:
The product must be returned within 30 days of the original delivery date.
The product must be in the same condition in which it was received, with no obvious signs of use or damage.
The product must be accompanied by the original receipt/invoice or proof of purchase.
1.2 Return Procedure:
To request a return, please follow these steps:
Please email us at saintmarybrand04@gmail.com.
Explain the reason for the return and provide the details of your order. You will be provided with instructions on how to proceed with returning the product.
1.3 Shipping costs for returns: You will be responsible for shipping costs for returning the product, unless the return is due to an error on our part in sending the product or a manufacturing defect. In this case, we will cover the shipping costs.
Refunds
2.1 Refund Processing: Once we have received the returned product and verified compliance with the return conditions, we will proceed with processing the refund. The refund will be made using the same original payment method used for the purchase, unless you agree to a different method.
2.2 Refund Processing Times: The time it takes to process your refund may vary depending on the payment method used and your financial institution. Refunds are typically processed within 7 days of receiving the returned product.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at [insert contact number] or by email at [insert email address]. We will do our best to resolve the problem as quickly as possible.
Changes to Policy
We reserve the right to make changes to this returns and refunds policy without notice. Any changes will be posted in this document or on our website. We thank you for your trust and for choosing our products.
We are always here to assist you, so please feel free to contact us with any questions or requests. Best regards, Saint Mary